NetSuite Success Story: A Diagnostic Center Optimizes Operations
Aarthi Scans Private Limited, a leading diagnostic service provider with a network of facilities across Chennai, India, plays a vital role in delivering high-quality healthcare. As their patient base and number of branches grew, they faced challenges with their existing system (Tally).
Managing data for multiple locations, ensuring accurate billing for various diagnostic tests, and generating timely reports were becoming increasingly cumbersome. These inefficiencies threatened to impede their ability to deliver exceptional patient care.
This blog explores how Aarthi Scans transitioned from Tally to NetSuite, a cloud-based ERP solution. We'll delve into the specific challenges they faced, their evaluation process, and how NetSuite with ABSOL's support empowered them to achieve greater efficiency and scalability.
Challenges with Tally:
"As we expanded our network of branches in Chennai," explained CA Sathiya Priya, Finance Manager, "managing everything with Tally became a nightmare. Data duplication between branches was a constant issue, making it difficult to generate accurate reports and track inventory levels. The manual processes were time-consuming, and errors were creeping in, which was worrying from a patient care perspective."
Evaluation and Choosing NetSuite:
Recognizing the limitations of Tally and their need for a more scalable solution, Aarthi Scans Private Limited embarked on a thorough evaluation of cloud-based Enterprise Resource Planning (ERP) systems.
For their growing network of diagnostic centers, affordability, scalability, and features specifically designed for the healthcare industry were paramount.
After a comprehensive review, NetSuite emerged as the ideal solution. While other options offered robust functionality, they might have come at a cost-prohibitive price point for Aarthi Scans. NetSuite struck the perfect balance between affordability and the comprehensive features they needed.
Here's why NetSuite stood out:
- Affordability: NetSuite offered a subscription-based model that fit their budget better compared to some other options.
- Scalability: The cloud-based nature of NetSuite ensured it could easily adapt and grow alongside their expanding network of branches.
- Healthcare Features: NetSuite offered functionalities specifically designed for healthcare providers, such as managing patient data (managed by a third-party tool called Slim Fit), billing for various diagnostic tests, and inventory control for medical supplies.
This careful evaluation process ensured Aarthi Scans found the right solution to address their challenges and support their future growth.
Improved Efficiency and Data Accuracy with NetSuite:
The implementation of NetSuite has brought significant improvements to Aarthi Scans' operations, ultimately allowing them to focus on what matters most: delivering exceptional patient care.
Gone are the days of data duplication and time-consuming manual processes. NetSuite's centralized platform streamlines data management across all branches, ensuring consistency and accuracy. This translates to faster and more reliable reports, allowing Aarthee Scans to gain valuable insights into their operations.
Success Story: Optimized Inventory Management with Mobile App
For diagnostic centers, maintaining optimal inventory levels of essential medical supplies is crucial. Aarthee Scans now leverages NetSuite's robust inventory control features and a mobile app implemented by The ABSOL Group to track stock levels accurately. The mobile app, designed for handling multiple store locations, simplifies tasks like inventory adjustments, transfer orders, and receiving stock from the main branch to different stores. This has minimized the risk of stockouts and ensures they have the necessary supplies readily available for patients.
Quote from the Customer:
"Sathiya Priya, Finance Manager shared, "NetSuite has significantly improved our operational efficiency. The automation of tasks and real-time data access have freed up our staff's time, allowing them to focus on providing the best possible care for our patients. We can now generate reports much faster, giving us valuable insights to make informed decisions about our business."
Enhanced Patient Care:
The positive impact of NetSuite extends beyond operational efficiency. By streamlining processes and ensuring data accuracy, Aarthi Scans can dedicate more resources to patient care. Faster reporting and improved decision-making allow them to optimize processes for smoother patient experiences.
ABSOL's Expertise:
"ABSOL's involvement in the entire process was invaluable," explained CA Sathiya Priya, Finance Manager. "Their understanding of the healthcare industry was crucial during the implementation, ensuring NetSuite was configured to meet our specific needs. The ABSOL team provided seamless migration and ongoing support, allowing us to transition smoothly to the cloud and quickly realize the benefits of NetSuite."
Aarthi Scans' journey from Tally to NetSuite exemplifies the transformative power of cloud-based solutions for healthcare providers. Their story highlights the challenges faced with outdated systems and the significant improvements achieved through NetSuite's scalability, efficient data management, and healthcare-specific features. Additionally, the mobile app implementation by The ABSOL Group for managing inventory across multiple locations further streamlines operations and empowers staff to focus on delivering exceptional patient care.
Are you a healthcare provider facing similar challenges? NetSuite, with ABSOL's expert implementation and ongoing support, can help you achieve greater scalability, improve operational efficiency, and ultimately, enhance your ability to deliver exceptional care. Contact ABSOL today to learn more about how NetSuite can empower your healthcare organization: www.the-absol.com/contactus
